Shipping policy
We’re dedicated to getting your goods into your hands as quickly as possible. Here’s everything you need to know about how we ship from our warehouse in Raleigh, North Carolina.
Domestic Shipping (U.S.)
Free Shipping
All U.S. orders over $35 (after discounts are applied) ship for free.
Processing Time
Most orders are packed and shipped within 2 business days (Monday–Friday, excluding holidays).
Shipping Method
All orders, excluding expedited, typically ship via USPS Ground Advantage (formerly First Class/Parcel Select).
Delivery Time
Once your order leaves our warehouse, delivery typically takes 3–10 business days depending on your location.
Tracking
You’ll receive a shipping confirmation email with your tracking number as soon as your order is packed and ready to go.
Expedited Shipping
We offer expedited shipping via UPS (3-day service).
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Available for U.S. addresses only
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Not available for USPS PO Boxes
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Orders must be placed before our daily cutoff of 2pm to be processed same day
International Shipping
We offer a flat rate of $20 for all international orders.
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Delivery times vary by destination
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Customers are responsible for any customs duties, taxes, or import fees
Shipping Delays
While we do our best to meet estimated delivery windows, delays may occur due to carrier issues, weather, or high-volume periods. Once a package leaves our warehouse, it is in the carrier’s hands.
Missing or Lost Packages
If your order hasn’t arrived within the expected timeframe:
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Check your tracking information
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Confirm your shipping address
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Contact the carrier directly
If you still need help, email us at hello@prettyalrightgoods.com and we’ll do our best to assist.