Refund policy

We hope you love your purchase, but if something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of purchase.

Eligibility Requirements

  • Items must be unused

  • Items must be in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Final sale or “last chance” items

Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping charges are non-refundable

Return Address
Pretty Alright Goods
3700 Bastion Ln #103
Raleigh, NC 27604
United States

 

 

Refunds

Once your return is received and inspected, we’ll notify you via email regarding approval.

Approved Refunds

  • Issued to your original payment method

  • Typically processed within 3–5 business days

Please note: It may take additional time for your bank or credit card provider to post the refund.

 

 

Exchanges

We only offer exchanges for items that arrive:

  • Damaged

  • Defective

  • Incorrect (wrong item sent)

If this applies to your order, please contact us at hello@prettyalrightgoods.com with your order number and a photo of the issue, and we’ll make it right.

 

 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue quickly.

 

 

Questions?

If you have any questions about your order, shipping, or returns, feel free to reach out to us at hello@prettyalrightgoods.com. We’re always happy to help.